Coffee lovers praise the Keurig coffee maker for being the perfect solution to their caffeine cravings – a quick and easy way to brew a single cup of their favorite coffee. But what happens when the brew button on your Keurig machine suddenly stops working, and the “descale” light remains on, even after you’ve completed the descaling process?
The Keurig coffee maker is an electronic appliance, and like any other machine, it can experience unexpected issues. One of the most common problems with a Keurig coffee machine is the buildup of lime deposits and dirt inside the internal components, which can cause the machine to brew incomplete cups or even stop brewing altogether. When scale and grime clog the water flow, the “descale” light is displayed, indicating it’s time to clean the machine. These problems can appear in multiple brands, even on the best Bunn coffee maker.
However, it can be frustrating and confusing if you’ve already descaled your Keurig coffee maker and the “descale” light is still on. This is why we’ve put together this article to help you understand the reasons behind this issue and provide solutions for fixing it. Whether you’re a daily coffee drinker or enjoy a cup occasionally, having a properly working coffee machine is essential for a satisfying caffeine fix.
Why the Keurig descaling indicator is on?
When you’ve diligently gone through the process of descaling your Keurig coffee machine but find that the descaling light stubbornly persists, it can be frustrating. Several factors can contribute to this issue, and it’s essential to understand them to troubleshoot effectively. Here are the common causes for the descale light remaining on even after descaling:
Hard Water Deposits
One of the primary culprits behind the descale light issue is the accumulation of hard water deposits, also known as limescale. Hard water contains high levels of minerals like calcium and magnesium, which can build up over time and obstruct the internal components of your Keurig coffee maker. This buildup restricts water flow, affecting the brewing process and triggering the descale light.
Clogged Exit Needle
The Keurig exit needle is a vital component located inside the K-cup holder. Its role is to puncture the K-cup foil and allow water to flow through the ground coffee. However, if the exit needle becomes clogged with coffee residue or debris, it can hinder the water flow and cause issues. A clogged exit needle may result in a spluttering noise, slower coffee dispersion, or even K-cup leakage.
Overfilled Reusable K-Cups
If you utilize refillable K-cups as a cost-effective and eco-friendly option, it’s crucial to be mindful of how much coffee you fill them with. Overfilling or compressing the coffee grounds inside these reusable cups can impede the water flow and trigger the descale light. The excess coffee grounds act as a barrier, preventing water from passing through effectively.
Incomplete Descaling Process
Sometimes, the descale light may persist due to an incomplete descaling process. It’s important to ensure that you follow the descaling instructions meticulously, including using the appropriate descaling solution or vinegar-to-water ratio, running the correct brew cycles, and thoroughly rinsing the machine afterward. Failing to complete these steps adequately can leave behind residue or lingering scale, triggering the descale light.
Other Issues
While hard water deposits, a clogged exit needle, and overfilled reusable K-cups are common causes, there could be other underlying issues contributing to the descale light problem. These issues may include faulty sensors, incorrect usage, clogged water filter, or worn-out parts. Let’s explore these causes in more detail:
Faulty Sensors
The descaling indicator on a Keurig coffee machine is usually triggered by a sensor that measures the mineral buildup inside the machine. If the sensor is faulty or damaged, it may give false readings, causing the machine to indicate that it needs to be descaled even if it doesn’t.
Incorrect Usage
In some cases, the descaling indicator may be triggered by incorrect usage of the machine. For example, if the user doesn’t clean the machine thoroughly after making a cup of coffee, the mineral buildup may not be fully removed, leading to false indications.
Clogged Water Filter
Another potential cause of false descaling indications is a clogged water filter. If the filter is blocked by debris or limescale, it may restrict the flow of fresh water through, causing the machine to indicate that it needs to be descaled.
Worn-out Parts
As the Keurig coffee maker is used over time, the internal components may become worn out, causing issues with the water flow and leading to false descaling indications.
By identifying the potential causes behind the descale light issue, you can take targeted steps to resolve the problem and ensure the optimal functioning of your Keurig machine. In the following sections, we will delve into each cause in more detail and provide effective solutions to address them.
Troubleshooting Steps For Keurig Coffee Makers
If you’re encountering the descale light issue on your Keurig machine even after descaling, don’t worry. There are several troubleshooting steps you can take even if Keurig still says descale after descaling. Follow these steps to resolve the issue and get your Keurig coffee machine back to its optimal performance:
Step 1: Ensure Proper Descaling
It’s crucial to follow the descaling process correctly to effectively remove any mineral buildup in your Keurig machine. Whether you’re using a descaling solution or vinegar, carefully read and follow the instructions provided by the manufacturer. Here is a quick recap of the steps involved in descaling a Keurig machine:
- Empty the water reservoir and remove any remaining K-cups or pods.
- Prepare the Keurig descaling solution as instructed or use a vinegar-to-water ratio recommended by the manufacturer.
- Fill the water reservoir with the Keurig descaling solution or vinegar mixture.
- Place a large mug or container on the drip tray to collect the descaling solution.
- Start the brewing cycle without inserting a K-cup or pod. Allow the solution to run through the machine.
- Repeat the brew cycle until the water reservoir is empty.
- Rinse the water reservoir thoroughly and fill it with clean water.
- Run multiple brew cycles with clean water to rinse out any remaining descaling solution or vinegar.
Below you’ll find a video tutorial on how to descale your coffee maker.
Step 2: Clean the Exit Needle
A clogged exit needle can impede the flow of water and contribute to the descale light issue. To clean the exit needle, follow these instructions:
- Ensure the coffee maker is unplugged and cooled down.
- Open the K-cup holder or pod chamber.
- Locate the small needle at the bottom of the chamber, known as the exit needle.
- If you have a Keurig-approved cleaning tool, use it to clean the exit needle by inserting it and gently moving it back and forth a few times.
- If you don’t have a cleaning tool, you can use a straightened paper clip or a sewing needle. Carefully insert it into the needle to clear any clogs or debris. Be gentle to avoid damaging the needle.
- After cleaning, close the K-cup holder or pod chamber.
Step 3: Check Reusable K-Cup Usage
If you use reusable K-cups, improper usage can contribute to the descale light issue. Overfilling or compressing the coffee grounds inside the reusable cups can obstruct water flow and trigger the descale light. Follow these guidelines when using reusable K-cups:
- Fill the reusable K-cup with the appropriate amount of coffee grounds. Consult the instructions or markings on the cup for guidance on the proper fill level.
- Avoid compressing the coffee grounds too tightly. They should be loose enough to allow water to flow through freely during brewing.
- Ensure the K-cup is properly sealed before inserting it into the machine.
Step 4: Repeat the Descaling Process
If the Keurig descale light persists after the initial descaling attempt, it may be necessary to repeat the process. Sometimes, a more thorough descaling is required to remove stubborn mineral buildup. Consider the following tips for a more effective:
- Leave the Keurig descaling solution or vinegar mixture in the machine for a longer duration, following the manufacturer’s recommendations.
- Run additional brew cycles with the descaling solution to ensure thorough cleaning.
- Rinse the machine more extensively after descaling to eliminate any remaining residue.
Step 5: Resetting the Machine
If all else fails, resetting the Keurig machine can often resolve any lingering issues. Here’s how to reset your own Keurig machines:
- Unplug the Keurig machine from the power source.
- Leave it unplugged for at least a few minutes to ensure a complete reset.
- After the waiting period, plug the machine back in.
- Turn on the Keurig and check if the descale light is still illuminated.
- In most cases, the reset process should resolve the descale light issue.
By following these troubleshooting steps, you should be able to address the Keurig descale light issue on your Keurig machine. However, if the problem persists, it may be necessary to contact Keurig customer support for further assistance.
Preventive Maintenance and Tips for Keurig Coffee Machine
To avoid encountering descale light issues in the future, it’s crucial to incorporate regular maintenance practices for your Keurig coffee maker. By following these preventive measures, you can help keep your machine in optimal condition and ensure a consistently great cup of coffee. Here are some tips for maintaining your Keurig machine:
Use Filtered Water
Using filtered water in your Keurig coffee machine can significantly reduce mineral buildup and prolong its lifespan. Hard water, which contains high levels of minerals like calcium and magnesium, is a common culprit behind scaling issues. By filtering the water before filling the reservoir, you can minimize the accumulation of these minerals and prevent clogs in the machine.
Clean Removable Parts Regularly
Regularly cleaning the removable parts of your Keurig machine is essential for preventing residue buildup and ensuring proper functionality. Here are the key parts to clean:
- Water reservoir: Empty and rinse the water reservoir at least once a week. This helps remove any sediment or impurities that may have accumulated.
- Drip tray and K-cup holder: Remove the drip tray and K-cup holder regularly and wash them with warm, soapy water. Rinse them thoroughly before placing them back in the machine.
- K-cup holder needles: Wipe the needles inside the K-cup holder with a damp cloth or use a cleaning tool to remove any coffee grounds or residue that may have stuck to them.
- Exterior surfaces: Wipe the exterior surfaces of the machine with a damp cloth to keep it clean and free from dust or spills.
Descaling at Recommended Intervals
Regular descaling is crucial for maintaining the performance and longevity of your Keurig machine. It’s recommended to descale your machine every three to six months, or as indicated by the manufacturer. Descaling helps remove mineral deposits that can hinder water flow and affect the taste of your coffee. Follow the manufacturer’s instructions for descaling, using either a descaling solution or vinegar, as mentioned earlier.
Handle the Power Cord with Care
The power cord is an important component of your Keurig machine, and it’s essential to handle it with care. Avoid tugging or pulling on the cord when unplugging the machine, as this can lead to damage over time. Instead, firmly grasp the plug and pull it straight out from the electrical outlet.
Store the Keurig Properly
If you need to store your Keurig machine for an extended period or during travel, it’s crucial to store it properly. Ensure that the whole water tank or reservoir is empty and clean, and remove any K-cups or pods from the machine. Store the machine in a cool, dry place to protect it from moisture or extreme temperatures.
By incorporating these preventive maintenance tips into your routine, you can minimize the likelihood of encountering descale light issues and ensure that your Keurig machine consistently delivers delicious coffee. Remember to consult the user manual or the manufacturer’s guidelines for specific maintenance instructions and recommendations tailored to your model.
Final thoughts on Keurig descaling light staying on
Maintaining the optimal performance of your Keurig coffee machine is essential for enjoying a consistently great cup of coffee. If your Keurig still says descale after a descaling cycle, don’t worry. By following the troubleshooting steps and implementing regular maintenance practices, you can resolve the problem and prevent it from recurring in the future.
Preventive maintenance plays a vital role in keeping your Keurig in excellent condition. Using filtered water, cleaning the removable parts regularly, and the Keurig descaling solution at recommended intervals are key practices to adopt. These steps help minimize mineral buildup, residue accumulation, and potential clogs, ensuring that your machine functions optimally and your coffee tastes as delicious as ever.
By following these troubleshooting steps and implementing regular maintenance, you can ensure the long-term performance and longevity of your Keurig machine. So, take the time to care for and descale your Keurig machine, and it will reward you with delightful cups of coffee every day.
Remember, consult the Keurig user manual or the manufacturer’s guidelines specific to your model for detailed instructions and recommendations. Enjoy your freshly brewed coffee and savor the convenience and indulgence that your Keurig machine brings to your daily routine!
Last Updated on May 24, 2023
Dustin Hopkins has over 12 years in the cleaning industry, working in the past for one of the top 5 cleaning companies in the US. Currently, he is the chief editor of CleaningRank.com and the proud father of a 5-year-old, Chris.